What our customers say about us

I have called on Race City Heating and Air several times over the years when I had issues with my heating or air. They have always given prompt, courteous service at very reasonable prices. I recently signed up for their maintenance program to make sure my system is in good working condition as the seasons change. I highly recommend this company!

Cathy D.

I have used this company for over 10 years. They are professional but friendly; economical, deliver good value for my money. They have never tried to over-sell me or bill me for unnecessary services or services not performed. All repairs and installations have been performed with very high quality workmanship. I highly recommend Race City.

Linda L.

Race City heating and air is outstanding! Quick response always and always very reasonable! My mother was almost taken advantage of by an competitor and I called Race City for her and they saved her over 10k on a new system (because the other company was trying to take advantage of her)! Their technicians are always friendly, polite, knowledgeable and honest! Hands down the best in the area and I will never waver from their service!

Christine M.

Very professional and informative! Did the job for the estimate laid out in advance. We haven't had any problems for the 10+ years we've had the new AC system now! I would definitely use them again, and have referred them to family and friends as well!

Tina B.

We have used multiple HVAC companies throughout the years and have always had issues with longevity and consistency. We saw Race City Heating & Air for years but never inquired about them because we assumed they were like some of the other big name companies. Boy was I wrong, their prices were in line with most others and they offered a better warranty than most others. Since we started using Race City Heating & Air we have changed out 2 failing AC units which were 15 years old within 24 months of each other. We also have 2 furnaces in our home which were installed in 1997 so we decided to have them replaced as well since a discount is offered. They are very honest and upfront and during our face to face about AC shopping recommended us to get other quotes and get educated on the competitor’s brand names and warranties. My wife is the one who selected this company because she does all the “homework” on anyone that does home repairs. She did a great job selecting them and they have done a great job in the installs. I am a Race City native and have seen many companies come and go over years and am happy we made our choice we made. Thanks again Race City Heating & Air.

Abraham F.

From the customer service on the phone to the customer service on site, working with Race City Heating and Air Conditioning has been an excellent experience. They were helpful and pricing was very fair. We will definitely use them again!

Michelle D.

Race City is an amazing company!! Every time I’ve had my AC and or heat go out, they have be really quick to get out to my house. The diagnosis is quick and the fix is always quicker. They are honest and willing to explain the issues with my HVAC system. Highly recommend them.

Robby S.

We have used Race City Air for years and would highly recommend them to anyone looking for a new HVAC company. It's always easy to schedule service. Blaine our service rep is always on time and always has a smile on his face.

Laura A.

The service technician was prompt, friendly and very knowledgeable. I called and he was out the next day to access. Part was replaced right then because it was a simple fix. When the unit went out I had a complete new unit installed within a few days. The office staff was also very friendly and helpful.

Darlene G.

Carrie, Justin and the entire Race City crew are awesome! They are always extremely courteous and prompt, and take the time to explain and educate their customers. I would, and have, recommend them to my family and friends and anyone looking for high quality HVAC services.

Ben C.

As a retired HVAC contractor myself, I was apprehensive when choosing a company to do what I can no longer do myself. Race City proved to be worthy of my trust do their level of professionalism, responsiveness, and knowledge. Overall they have serviced, installed and upgraded two HVAC systems at my residence and I highly recommend their service!

Dom G.

We have used Race City Heating and Air for many years now. They are top notch in customer service! Provide impeccable service! Do not hesitate to give them a call for your future needs!

Carrie H.

Great workmanship, willing to go the extra mile to keep my family warm during a few days in the single digits. Would recommend to anyone in the area that needs a great HVAC company! Very friendly with reasonably good prices on repairs.

William B.

The response time was amazing, and the Tech that came out that afternoon was extremely thorough in his explanation of the issue and what was needed to repair. We have been using Race City Heating and Cooling for years. Their customer service is outstanding.

Molly C.